COVID 19 SECURE

Nimax Theatres are open. The safety of our audiences, performers and staff is our utmost priority. We are following government guidelines and as such have put in place a number of measures as part of our Covid-safe procedures plan, and we thank you in advance for your cooperation. Please find our current measures outlined below but note these are subject to changes to keep in line with the latest government guidance. Up to date as of Thursday 29th July 2021



 

IF YOU QUESTION ISN’T ANSWERED BELOW PLEASE VISIT OUR

FREQUENTLY ASKED QUESTIONS

In response to audience demand we are increasing our capacity but continuing to maintain robust Covid mitigation measures including:

Contactless ticketing. Staggered arrival times advised on your ticket.

Different entry and exit points depending on the location of your seats.

Traffic flow systems to facilitate safe movement around the building where possible.

Drinks pre-ordered and consumed in the comfort of your seat.

Floor and wall signage to help navigate around the theatre.

Please respect social distancing including when queuing to enter the theatres. Staff will be on hand to assist you.

Your Visit

48 hours before the performance we’ll ask you to check-in online which will involve completing a health questionnaire on behalf of yourself and your party to assist with track and trace. Once completed, we’ll deliver your tickets to your mobile or smart device for contact-free entry to the theatre.

If you do not receive your health questionnaire within 48 hours or your e-tickets within 24 hours of your visit, please contact boxoffice@nimaxtheatres.com and our team will assist you.

We request all audience members aged 11 and above to wear a face covering, fully covering the nose and mouth, whilst inside the theatre, except when eating or drinking.

An official NHS QR code will be displayed on arrival for you to check in with the NHS COVID-19 App.

Contactless bag checks will be carried out at the entrance to the theatre. There will not be any cloakroom facilities available so please only bring one bag per person (max size 40cm x 20cm x 25cm).

Please use the hand sanitiser provided as you enter the theatre. Sanitiser can also be found at designated points throughout the building.

All Nimax theatres are sanitised regularly and professionally cleaned on a continual basis. Common contact surfaces and toilet facilities are regularly sanitised by our on-site cleaning team.

If you, or anyone in your household or support bubble is feeling unwell or has displayed any symptoms of Covid-19 in the 10 days prior to your visit, please stay at home and follow government guidelines. Our friendly team will help you re-arrange your visit if you are unable to attend. Simply contact boxoffice@nimaxtheatres.com

We look forward to seeing you and enjoy the show!